Customer Service Rep

Website Manpower Illinois

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Customer Service Representative 2nd Shift  

Mattoon IL 

Why You’ll Love This Role 

Join a team that’s shaping the future of energy with your skills at the center of it. Reliable hours, meaningful work, and opportunities to grow along the way. 

What You’ll Do 

  • Process orders, receipts, and inventory updates in multiple Warehouse Management Systems and/or Truck Management Systems. 
  • Coordinate truck drivers upon check-in, assignment of dock doors, and process completed paperwork at time of departure. 
  • Diagnose, assess, and resolve problems or issues. Maintain and file documentation in an organized and comprehensive way. 
  • Process changes or cancellations to delivery orders. 
  • Maintain and file documentation in an organized and comprehensive way 

 

What We’re Looking For 

  • Previous warehouse experience required  
  • Previous office experience required  
  • Ability to read basic blueprints or instructions 
  • Reliable, detail-oriented, and safety-focused 
  • Proficient computer skills, including Microsoft 365 
  • Excellent organizational skills, including ability to multi-task and prioritize workload 
  • Must have strong customer service skills. 

 

What We Offer 

  • Pay range: $ 20.00/hr 
  • Benefits: Medical, Dental, Vision, 401k 
  • Weekly pay with direct deposit 
  • Referral bonuses 
  • Illinois paid leave 
  • Paid holidays (subject to tenure requirements) 
  • Schedule: 3:30pm-12:00 am, Mandatory Overtime