Service Manager

Website Manpower Illinois

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What you will love about the job:

– First shift hours 8:00am5pm M-F in Champaign IL.
– $23 an hour pay plus commission on parts sold!

Direct to hire position as a Service Manager

What you bring to the job:
-Oversee all aspects of machine repair and chemical injection system maintenance, repair, and installation

-Provide support to sales staff regarding new machine sales, service, and preventative maintenance contracts

-Keep accurate and thorough records of service department sales and service calls

-Maintain an accurate inventory of service department parts and products

-Responsible for allocating and purchasing parts and new equipment

-Quote, sell, and perform preventative maintenance contracts in the field and in house

-Schedule preventative maintenance services, service calls, and machine demonstrations

-Provide in depth and accurate machine demonstrations and training to prospective and current clients

-Provide top level customer service to clients, sales staff, and walk-in customers

-Other duties as assigned by upper management

– The Service Manager oversees all aspects of commercial cleaning equipment repair, maintenance, installation, and training. This equipment includes commercial and some industrial auto scrubbers, extractors, burnishers, and vacuums.

The Service Manager will support sales staff by answering all questions related to machinery, parts, and equipment.

The Service Manager is responsible for informing new and existing customers of the Preventative Maintenance Program and is tasked with writing contracts, scheduling services, and carrying out said services.

What qualifications do you need:

Must have strong mechanical aptitude

Knowledge in complicated electronic circuity

Strong troubleshooting skills

Knowledge in basic plumbing systems

Word/Excel skills

Experience in reading complex electrical schematics

Must have excellent customer service skills

Strong organizational skills

Basic computer and technology skills

Must have a basic understanding of chemistry

Valid driver’s license and insurance

Organized and detail orientated

We are an equal opportunity employer