Website Manpower Illinois
To apply for this job please visit hrcenter.ontempworks.com.
What We’re Looking For
We are seeking a detail-oriented and customer-focused professional who is passionate about delivering excellent service and building strong relationships with clients. The ideal candidate is a clear communicator who can confidently explain financial products and respond to customer needs with accuracy and professionalism. They should be dependable, organized, and comfortable handling a variety of tasks, from processing transactions to supporting loan and account functions. A strong sense of accountability, the ability to follow policies and regulations, and a proactive approach to identifying customer needs are essential. This individual should thrive both independently and as part of a team while representing the bank positively within the community.
Why You’ll Love This Role This role is a great fit for someone who enjoys working with people and making a meaningful impact in their community. Every day brings the opportunity to help customers reach their financial goals, whether that’s opening a new account, answering questions, or guiding them toward the right banking solutions. The position offers a nice balance of relationship-building, problem-solving, and administrative work, keeping things engaging and rewarding. You’ll be part of a supportive team environment while also having the independence to take ownership of your work, making it an ideal role for someone who values both collaboration and personal responsibility.
- What You’ll Do
- Serve as a primary point of contact for banking customers in-person, over the phone, and through other communication channels
- Open and maintain deposit accounts such as checking, savings, CDs, and IRAs
- Assist with loan processing and related administrative support functions
- Process customer transactions accurately and efficiently
- Respond to customer inquiries and provide clear, helpful solutions
- Identify customer needs and recommend appropriate banking products and services
- Ensure compliance with all bank policies, procedures, and regulatory requirements
- Maintain accurate records and complete required documentation
- Provide timely follow-up to customer requests and issues
- Support daily branch operations and workflow as needed
- Use computer systems and banking software to complete transactions and record information
- Collaborate with team members to ensure smooth branch operations
- Represent the bank professionally in all customer and community interactions
What We’re Looking For.
- Strong customer service skills with a friendly, professional, and service-oriented approach
- Excellent communication and interpersonal skills, with the ability to build relationships with customers
- Ability to clearly explain financial products and services in an easy-to-understand way
- Previous experience in banking, financial services, or customer-facing roles preferred
- High level of accuracy and attention to detail when handling transactions and documentation
- Strong problem-solving skills with the ability to respond effectively to customer needs and inquiries
- Comfortable using computer systems and standard office software
- Ability to manage multiple tasks and responsibilities in a fast-paced environment
- Dependable and organized, with strong follow-through on customer requests
- Ability to work both independently and collaboratively within a team
- Commitment to following policies, procedures, and regulatory requirements
- Proactive mindset with the ability to identify customer needs and recommend appropriate solutions
- Professional demeanor with a positive representation of the bank in the community
What We Offer
- Pay range: $19-20 per hour. (Varies based on experience)
- Benefits: Medical, Dental, Vision, 401k
- Weekly pay with direct deposit
- Referral bonuses
- Illinois paid leave
- Paid holidays (subject to tenure requirements)
- Schedule: Monday-Friday 8a-4/OR 9-5 Saturday 8-12
